When HOQUI Construcciones was created, we centered our corporate philosophy around customer satisfaction relying on 3 pillars:

Customer commitment

We consider the Customer at the center of our activity. We offer a personalized and extensive experience based on continued communication.  We define a framework of clear expectations and agreements with the Customer.  We only undertake those projects for which we can offer a taylored and personalized service.

Quality

We work with the objective to exceed the expectations of our Customers, meeting the pre-established deadlines and pre-empting conflictive situations.

Warranty

We offer a warranty and after sales service for each project. The guarantee commitment of our work is carried beyond the strictly legal periods through our after sales service.  

We have grown and consolidated these core values across the years, and we have now integrated new concepts to our company culture:

PLANNING

Proper planning is the key to the success of any project and is an integral part of our processes.

EFFECTIVE COMMUNICATION

We strive to achieve an efficient and transparent communication with our customers, suppliers and partners during the full extension of the project and beyond, ensuring that all parties are up to date with the requirements.

PROCESS CONTROL

Adequate control during the execution of works ensures the smooth development of the project and allows timely decisions. We have systems of cost control and work progress that give customers detailed progress and investment requirements.

ENVIRONMENTALLY FRIENDLY

We strive to cause the least possible environmental impact, respecting the reservation of the region´s rich flora and fauna and encouraging the use of elements that generate savings and energy efficiency.

QUALITY SUPPLIER SELECTION

We have a rich portfolio of suppliers that guarantee quality, materials availability and timely delivery.

CONCERN FOR THE WELFARE AND DEVELOPMENT OF WORKERS

We consider people as the key to our success. Therefore, we invest in the development of our employees and partners creating an excellent work environment.

INNOVATION AND CONTINUOUS IMPROVEMENT

We constantly pursue innovation looking for new technologies, building materials, partners.

TEAMWORK

We promote teamwork throughout the organization in order to optimize communication between different areas and promote learning.